FAQ

Why should I choose USA Hauling & Recycling?

We are confident that we are the best company to provide you with the most cost effective & environmentally friendly waste and recycling services. We are commited to ensuring your 100% satisfaction at all times.

How much advanced notice should I give to order a roll off dumpster?

We suggest giving us 24 hours advanced notice when ordering a roll off dumpster. There will be times when we can get it to you the same day, but ordering in advance is suggested.

What size options do I have for a roll off dumpster?

Roll off dumpster sizes vary slightly by area, but in general we offer 6, 15, 20 and 30 yard containers. If you are new to ordering roll off dumpsters, we suggest you speak with one of our highly knowledgeable customer service representatives at (800) 826-7952 to figure out which size will be best for you.

What weekly residential garbage collection areas do you service?

We provide residential trash and recycling collection to homes in many areas of Connecticut. The towns we service are: Barkhamsted, Bethel, Bloomfield, Bolton, Bridgewater, Brookfield, Colebrook, Coventry, Danbury, East Windsor, Ellington, Goshen, Harwinton, Kent, Litchfield, Morris, New Fairfield, New Hartford, New Milford, Sherman, Somers, South Windsor, Stafford, Suffield, Torrington, Washington, Winchester. If you live in one of these towns and would like to sign up for residential service, please call us at (800) 826-7952.

How long do I get to use a temporary roll off dumpster?

You're free to keep the container as long as you need, however there is a rental charge that is assessed after the allowed days. Generally, this amount of time is 7 days. Please call for our current rates and allowed days.

Why don't I see any prices on your website?

As a local company we focus on giving each individual customer a competitive price based on their individual situation. We believe this creates greater value for our customer. We do not believe in cookie cutter pricing.

How much weight will a typical container hold?

Weight will vary depending on the material that you put in the container. Please keep in mind the outdoor elements, such as rain and snow, will affect the weight. We suggest that you place a tarp over the container should this be a concern.

How much weight is 1 ton?

A ton is 2,000 pounds.

How big of a container do I need?

One way to get an estimate of the approximate size container needed would be to imagine how many full size pickup truck loads it would take to haul all of your material. In general, each load would equal approximately 4 yards of material. So, for example, if you think it would take about 3 truck loads to haul away all of your trash, then you would need a 12 yard dumpster. Again, this is just approximate, so calling one of our highly knowledgeable customer service representatives at (800) 826-7952 is recommended.

What are your hours of operation?

We are open Monday-Friday 7:00am-5:30pm, Saturday 7:30am-12:00pm and are closed on Sundays. You can also call and leave a message 24/7 which will be promptly responded to during normal business hours.

How can I order a roll off dumpster?

There are two ways you can place an order with us. If you know exactly what you are looking for you can send in a request for service on our Schedule Service page. You can also place an order over the phone with one of our highly knowledgeable customer service representatives at (800) 826-7952.

What items cannot be included in the container?

Items that we DO NOT allow in our roll off dumpsters include: Liquid paint, Asbestos, Poisons, Liquids, Chemicals, Toxins, Flammable Items, Propane Tanks, Car Batteries or Gasoline.

Does the dumpster have a door that opens?

All of our dumpsters that are 10 yards or larger have a door that opens allowing for you to walk inside and place your items without having to throw them over the side. Any dumpster 8 yards or smaller does not have a door allowing you to walk inside, nor do they have lids.

Do you offer permanent dumpster rentals?

Yes we do. Please call us at (800) 826-7952 for pricing and options for a permanent dumpster rental.

Do you give exact timing of delivery for a dumpster?

Due to many factors including traffic and weather, we cannot give an exact time for delivery or pick up of a dumpster. We will do our best to be there at the time that would be ideal for you, but we generally must give a window of approximately 4 hours.

Do you automatically pick up my roll off dumpster?

We DO NOT automatically pick up the dumpster. We do this to make sure we do not pick up a dumpster that is still being used. We need a 24 hour notice to guarantee your dumpster will be picked up the next day, though in some instances, we can pick it up same day.

How can I pay for a dumpster rental?

We offer a variety of payment options for your roll off dumpster rental. They include Cash, Check, American Express, Mastercard, Discover and Visa. All dumpster orders are payment on delivery, so you can either pay with a credit card over the phone or with cash or a check upon delivery.

Do you rent roll off dumpsters in my town?


We deliver roll off dumpsters to these towns in Connecticut:

Andover, Ansonia, Avon, Barkhamsted, Beacon Falls, Berlin, Bethany, Bethel, Bethlehem, Bloomfield, Bolton, Branford, Bridgeport, Bridgewater, Bristol, Brookfield, Burlington, Canton, Canaan, Cheshire, Chester, Clinton, Colchester, Colebrook, Columbia, Cornwall, Coventry, Cromwell, Danbury, Deep River, Derby, Durham, East Granby, East Hampton, East Hartford, East Haven, East Windsor, Easton, Ellington, Enfield, Essex, Fairfield, Farmington, Glastonbury, Goshen, Granby, Guilford, Haddam, Hamden, Hartford, Hartland, Harwinton, Hebron, Kent, Killingworth, Litchfield, Meriden, Middlebury, Milford, Madison, Manchester, Marlborough, Middlefield, Middletown, Monroe, Morris, Naugatuck, New Britain, New Fairfield, New Haven, New Hartford, New Milford, Newington, Newtown, Norfolk, North Branford, North Canaan, North Haven, Norwalk, Old Saybrook, Orange, Oxford, Plainville, Plymouth, Portland, Prospect, Redding, Ridgefield, Rocky Hill, Roxbury, Seymour, Shelton, Sherman, Simsbury, Somers, South Windsor, Southbury, Southington, Stafford, Stratford, Suffield, Thomaston, Tolland, Torrington, Trumbull, Vernon, Wallingford, Warren, Washington, Waterbury, Watertown, West Hartford, West Haven, Westbrook, Weston, Westport, Wethersfield, Winchester, Windsor, Windsor Locks, Wolcott, Woodbridge, Woodbury.

We deliver roll off dumpsters to these towns in Massachusetts:

Agawam, Amherst, Chicopee, East Longmeadow, Easthampton, Granby, Hadley, Hampden, Holyoke, Longmeadow, Ludlow, Monson, Northampton, Palmer, South Hadley, Southampton, Southwick, Springfield, West Springfield, Westfield, Westhampton, Wilbraham.



Have a question not answered in this list? Send us a message on our Contact Us Page or give us a call at (800) 826-7952.

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